If there is no Internet connection, the Stream Box software cannot update the data. Try restarting the software with an Internet connection. Click on the updating icon and wait for the system to update itself. For larger amounts of tracks it may take longer depending on how fast your internet is.
On STREAM BOX on the website we show your remaining streams
On the STREAM BOX software you have online and offline streams, which are together the same amount ans it is on the Website