- How create a Music Worx account?
- I have two accounts, can i merge it?
- I forgot username and/or password?
- How to change my registered email?
- Unsubscribe from Newsletters.
- Save Music Worx to your home screen on mobile devices.
- How can I delete my subscription?
- I want to close my account.
- How to reach Customer Care?
- Which browser do we use and how to clear cache?
- Not Getting MusicWorx Emails, Validation or Password Reset?
Music Worx purposes
Managing your Account
Downloads and Purchases
- Are downloads to Mobile Phones and Tablets possible?
- You want move tracks to Hold Basket.
- How use multiple carts?
- What rights do I have for the purchased tracks?
- Can i re-download a track?
- How to purchase a “Release only” track?
- Where i check my downloads?
- The quality of a purchased track is not good.
- I cant find the downloaded tracks in my library.
- How i use a Coupon?
- I deleted by mistake my receipt, how i get a copy?
- How download all tracks over a ZIP file?
- How to change the destination folder for my downloads?
- What if my purchased files are damaged?
- How does PRE-ORDERS work?
- What audio formats do we sell?
- Which audio formats should I choose?
- How to upgrade my tracks to a better quality?
- Which tags I get on my audio file?
Browsing Methods
- What is ‘Quick View’?
- How do I filter by release date, Label and genre?
- How to select “Pre-orders” ON/OFF?
- How to change showing tracks or releases per page?
- How do I purchase ‘Album Only’ tracks?
- How i use the 3dots “More”?
- How works PLAY and QUEUE all?
- How to add tracks for streaming?
- How to add tracks to my Top10 charts voting?
- How to follow artists and labels?
- There are releases that are not available in my country!
The Stream Box
- Which subscription do I need to use the Stream Box?
- My streams are zero, what can I do?
- My streams are not being downloaded
- The number of streams on my desktop is not the same as in my account
- After I was offline, my streams are not updated
- If I buy Additional Streams have not been used up, will they still be broadcast next month?
- How do I change my picture of the playlist?
- Which audio files can I play via the Stream Box?
- Which tags can I set on the streams?
- Do changes on the Web or Stream Box have an effect on both?
- No streaming possible